PRIVACY
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Who are we? (Data Controller)
Data Processor is FRUKLAS S.L. – Mercalicante, Pto. 134/136/138 – Ctra. Madrid, Km. 4 03114 ALICANTE – España C.I.F. B-53939146 – Tel/Fax +34 966300790 – fruklas.com – info@fruklas.es
Any enquiries about our use of your personal data must be addressed to the contact details above.
What personal data do we collect?
When you subscribe and or purchase services/products from us, we ask you for your name and email, in addition, you might need to provide business name, address, contact telephone number, and other relevant information to finalize your subscription/purchase, e.g. government IDs, VAT code if applicable, etc.
Why do we collect this information?
We will use your information to comply with the law (invoice, tax, etc.), to verify your identity, process your order and to deliver the service you have subscribed or purchased. This policy, in fact, applies to both free and paid services. We will also send you a receipt via email and we may use your telephone number or email to contact you regarding your service/order, since we have to fulfil our contract with you.
What do we do with your information?
Your information is stored in our systems based in the EU. We only use services by providers that guarantee data protection and privacy (which requires effective safeguards for your information) and we resort to providers that comply with the GDPR.
Under certain circumstances, we might as well need to use a third-party partner to deliver your services and or products and thus we share with them your name, address and telephone number and or email in order to complete the delivery. In this case, we will let you know the partner company beforehand.
We do not use the information you provide to make any automated decisions that might affect you.
We ask for your consent to deliver the service to you, and we will only deliver the service for as long as you continue to consent.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request by email or post, please use the contact information provided above.
Your right to complain
You can address your complaints to: C/ Jorge Juan, 6. 28001 – Madrid, Tlf. 901 100 099 – 912 663 517
https://sedeagpd.gob.es/sede-electronica-web/
COOKIES
What are cookies?
A cookie is a file created by a website that contains small amounts of data and is sent between a sender and a receiver.
The use of cookies is completely secure and cookies are never used to reveal personal information such as passwords.
Tracking and cookies
We make use of Google Analytics 4
Cookie name Default expiration time Description
_ga 2 years Used to distinguish users.
_ga_<container-id> 2 years Used to persist session state.
Although the default validity period of these two cookies is 2 years, due to some browser restrictions on first-party cookies, the maximum validity period is 400 days, so in fact, the validity period is about 13 months.
We do not use other tracking systems.
For technical objectives, which include those that let users navigate the website and enjoy its many features and services, only cookies from Google are used.
The relevant cookie is NID, managed by Google to create a special user ID and store user preferences. A user's NID expires six months after their final use.
Links on this website lead to other websites with privacy policies that are different from Fruklas s.l.'s. By visiting such websites, you may choose whether to accept their privacy and cookie policies. Generally speaking, you have the option to accept or decline third-party cookies in your browser settings when you access the Internet.
Check here about how to manage cookies
IMPORTANT
For anything not specified here, the Spanish version of our Privacy Notice, Privacy Policy and Cookie Policy published below shall prevail
SPANISH VERSION